How to Review Activity Logs
What This Task Does
This task helps you review what changed on a record and when it changed.
Use it when you need to understand a user edit, reconcile a surprising change, or compare the current record against its history.
Before You Start
Make sure:
- you know which record you want to review
- you have access to the admin page for that record
- you understand that activity logs are reviewed per record, not from one global history screen
In the shared package, the activity-log dialog is attached to record pages such as orders, customers, products, invoices, order returns, and fulfillment requests.
Steps
- Open the admin page for the record you want to inspect.
- Open the activity log or history dialog for that record.
- Review the newest entries first.
- Compare direct changes on the record with related changes coming from child records or linked workflows.
- If the record also has a comments block, review comments separately from the activity timeline.
- If a change looks unexpected, inspect the underlying record editor or workflow that likely caused the change.
What Happens Next
After you review the log:
- you should know what changed
- you can tell whether the change came from the main record or a related record
- you can decide whether the issue is a data problem, a workflow issue, or just an expected history entry
Activity review does not change the record itself.
Common Mistakes
- looking for a single global activity-log page
- confusing comments with activity history
- expecting ERP request logs to appear in the same timeline
- assuming all record types expose the same related-history entries
Related Guides
Sources
packages/admin/src/Livewire/Admin/ActivityLog/Dialog.phppackages/admin/src/Livewire/Admin/ActivityLog/Datatable.phppackages/framework/src/Actions/ActivityLog/ActivityLogParser.phppackages/framework/src/Http/Controllers/Api/Admin/OrdersController.phppackages/framework/src/Http/Controllers/Api/Admin/CustomersController.phppackages/framework/src/Http/Controllers/Api/Admin/ProductsController.phppackages/framework/src/Http/Controllers/Api/Admin/InvoicesController.phppackages/framework/src/Http/Controllers/Api/Admin/OrderReturnsController.phppackages/framework/src/Http/Controllers/Api/Admin/FulfillmentRequestsController.phppackages/admin/src/Livewire/Admin/Comments/Block.php