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How to Review Activity Logs

What This Task Does

This task helps you review what changed on a record and when it changed.

Use it when you need to understand a user edit, reconcile a surprising change, or compare the current record against its history.

Before You Start

Make sure:

  • you know which record you want to review
  • you have access to the admin page for that record
  • you understand that activity logs are reviewed per record, not from one global history screen

In the shared package, the activity-log dialog is attached to record pages such as orders, customers, products, invoices, order returns, and fulfillment requests.

Steps

  1. Open the admin page for the record you want to inspect.
  2. Open the activity log or history dialog for that record.
  3. Review the newest entries first.
  4. Compare direct changes on the record with related changes coming from child records or linked workflows.
  5. If the record also has a comments block, review comments separately from the activity timeline.
  6. If a change looks unexpected, inspect the underlying record editor or workflow that likely caused the change.

What Happens Next

After you review the log:

  • you should know what changed
  • you can tell whether the change came from the main record or a related record
  • you can decide whether the issue is a data problem, a workflow issue, or just an expected history entry

Activity review does not change the record itself.

Common Mistakes

  • looking for a single global activity-log page
  • confusing comments with activity history
  • expecting ERP request logs to appear in the same timeline
  • assuming all record types expose the same related-history entries

Sources

  • packages/admin/src/Livewire/Admin/ActivityLog/Dialog.php
  • packages/admin/src/Livewire/Admin/ActivityLog/Datatable.php
  • packages/framework/src/Actions/ActivityLog/ActivityLogParser.php
  • packages/framework/src/Http/Controllers/Api/Admin/OrdersController.php
  • packages/framework/src/Http/Controllers/Api/Admin/CustomersController.php
  • packages/framework/src/Http/Controllers/Api/Admin/ProductsController.php
  • packages/framework/src/Http/Controllers/Api/Admin/InvoicesController.php
  • packages/framework/src/Http/Controllers/Api/Admin/OrderReturnsController.php
  • packages/framework/src/Http/Controllers/Api/Admin/FulfillmentRequestsController.php
  • packages/admin/src/Livewire/Admin/Comments/Block.php