How to Review an Order
What This Task Does
This task walks through the packaged admin order page so you can confirm that an order is correct before you move it forward, edit it, confirm it, or use it to answer customer questions.
Before You Start
Make sure:
- the order already exists
- you know whether it is still a cart or already a confirmed order
- you have access to the admin order page
Steps
- Go to
Ordersin the admin and open the order. - Review the
Overviewsection:- customer
- inventory location
- shipping address
- billing address
- Review the
Itemssection:- product or custom item lines
- quantities
- pricing
- notices such as missing shipping address or quantity issues
- Review the
Shipping Detailssection:- shipment grouping
- selected delivery method
- pickup or delivery date
- shipping options
- Review the
Financial Detailssection:- shipping lines
- discount lines
- taxes
- totals
- Open order notifications if you are preparing to confirm the order.
- Use the order actions only after the page is clean:
- calculate
- confirm
- cancel
- delete
What Happens Next
After review, you should know whether the order is ready for:
- confirmation
- shipping or fulfillment work
- customer communication
- correction before it moves forward
If you change items, addresses, or shipping choices, totals and downstream order behavior can change after recalculation.
Common Mistakes
- Reviewing totals without checking notifications first.
- Confirming an order while critical cart-validation notifications still exist.
- Looking only at order status and missing shipment or fulfillment details.
- Treating a draft cart like a confirmed order.
Related Guides
Sources
packages/admin/routes/web.phppackages/admin/resources/views/components/order/page-content.blade.phppackages/admin/src/Livewire/Admin/Order/Actions/ConfirmOrderButton.phppackages/admin/src/Livewire/Admin/Order/Actions/CancelOrderButton.php