Customer Addresses
What This Is
Customer Addresses are the saved shipping and billing addresses a customer can use in the account area and at checkout. They are part of the customer profile, not a separate feature.
When You Would Use It
Use Customer Addresses when you need to:
- add a new shipping address for a customer
- change the default billing address
- update an address after a move or naming change
- keep checkout faster by reusing saved addresses
Do not use the address area to edit a customer account's general profile. Use the customer profile for that.
Before You Start
Before you manage addresses, make sure:
- you can access the customer record in admin or the my-account area in storefront
- you know which address should be the default shipping address
- you know whether the address is for billing, shipping, or both
How To Use It In The Admin
- Open the customer record.
- Go to the address section.
- Add a new address or choose an existing one to edit.
- Fill in the contact and location details.
- Save the address.
- If needed, set the address as the default shipping or billing address.
How To Use It In The Storefront
- Open
My Account. - Go to
Addresses. - Add a new saved address or edit an existing one.
- Set the address you want to use by default.
- Delete addresses you no longer want to keep.
What It Changes In The Storefront
Customer Addresses affect:
- which address is preselected in checkout
- what shipping and billing details the customer sees later
- how easy it is to reuse the same destination across orders
Common Tasks
Add a new address
Use this when a customer needs a new shipping or billing destination.
Change the default address
Use this when the main shipping or billing destination has changed.
Edit an address
Use this when the contact or location details need to be corrected.
Delete an address
Use this when the address is no longer valid or needed.
Rules, Limits, And Things To Watch
- In storefront, customers can only manage addresses that belong to their own account.
- Changing the default address can affect later checkout behavior.
- Address edits may affect shipping and territory-related behavior elsewhere in the system.
Troubleshooting
I cannot see the address section
Check that you are in the customer record in admin or the My Account area in storefront.
The address saved, but checkout still shows the old one
Refresh the cart or open checkout again. Some screens reuse the previous selection until they are reloaded.
I cannot delete an address
Make sure the address is not still being used as the current default or by an in-progress workflow.
Related Features
- Customers
- Checkout
- Shipping
- Billing
Sources
packages/admin/src/Livewire/Admin/Customer/Page.phppackages/admin/src/Livewire/Admin/Customer/CreateAddressDialog.phppackages/admin/src/Livewire/Admin/Customer/EditAddressDialog.phppackages/framework/src/Http/Controllers/Api/Admin/CustomerAddressesController.phppackages/framework/src/Http/Controllers/Api/Storefront/CustomerAddressesController.phppackages/storefront/src/Livewire/Storefront/MyAccount/Addresses/Page.phppackages/storefront/src/Livewire/Storefront/Address/CreateDialog.phppackages/storefront/src/Livewire/Storefront/Address/EditDialog.php